MYTouchnGo Login | Sign Up
Careline: +603-2714 8888 7:00am to 10:00pm daily (including Public Holidays)
User Guide
A. RELOAD AND USAGE OF TOUCH 'N GO CARD At Touch ‘n Go Sales Counters / Reload lanes:
  • Bring your Touch 'n Go Card to any Touch 'n Go Sales Counter or designated Reload lane.
  • Inform the Customer Service Assistant of your required reload amount, for e.g.: RM 10, RM 20, RM 50, RM 100, RM150, RM 200 or RM 500.
  • Make your payment, only CASH is accepted except for selected counters.
  • Your card will be reloaded and returned immediately.
  • Please keep reload receipt for future reference.
At ATMs
  • Bring your Touch 'n Go and ATM cards.
  • Follow the instructions on the ATM screen.
  • Please keep reload receipt for future reference.
Note: Banks and Third Party Agents charge a nominal fee for the reload service.

B. USAGE GUIDELINES AT TOLLS (EXPRESSWAYS) AND TRANSIT (LRT, MONORAIL, KTM AND BUSSES) Distance-based fare (close system)
  • Please ensure that you have sufficient balance in your Card at all times.
  • 'Touch IN' card at the reader upon ENTRY. Do not take transit ticket.
  • 'Touch OUT' card at the reader again upon EXIT. Wait for 'beep' sound. Always use the SAME card.
  • Do not make a U-Turn.
  • Fare will be deducted and card balance will be displayed at the Toll Fare Indicator.
  • A maximum fare and / or surcharge will be imposed if you do not 'Touch IN' and 'Touch OUT' using the same card.
  • You are not allowed to take transit ticket upon entry and use the Touch 'n Go Card to pay upon exit. If you do so, a maximum fare will be imposed.
Fixed fare (open system)
  • Please ensure that you have sufficient balance in your Card at all times.
  • Touch the Card at the reader and wait for "beep" sound.
  • Fare will be deducted and Card balance will be displayed at the Toll Fare Indicator/Reader.