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Careline: +603-2714 8888 7:00am to 10:00pm daily (including Public Holidays)
Customer Service
Always at your service Lost your card? Card malfunctioning? Or perhaps you’d like to update your contact information? Worry not, we’re here to serve and help you – just give us a holler!

Take your pick from the many ways you can get in touch with us:

Careline: +603 2714 8888
Fax: +603 2714 8889
Operation Hours: 7am to 10pm daily (including public holidays)
SMS: Text us now! All you need to do is
type TNG <your inquiries>
send to 36266

*Standard telco charges applies for sending in enquiries. No charges imposed upon receiving the reply message.


  Customer Experience Centre (CEC) 
  (Previously TNG Hub @ The Sphere)
  Ground floor,
  Tower 2A, Avenue 5, Bangsar South, 
  No. 8, Jalan Kerinchi 
  59200 Kuala Lumpur
Monday – Friday: 8:00am to 6:00pm
Saturday: 8:00am to 1.00pm
Closed on Sunday & Public Holidays 
  Johor Bahru
  Wisma Nufri, No. 12D, 
  Jalan Yahya Al-Datar, 
  Johor Bahru, Johor
Monday – Friday: 8:30am to 5:00pm
Saturday: 8:30am to 1.00pm
Closed on Sunday & Public Holidays 
  NU Sentral
  Lot L2.07, Level 2,
  NU Sentral Shopping Centre,
  No 201, Jalan Tun Sambanthan,
  50470 Kuala Lumpur
Monday - Sunday (Inclusive Public Holiday) : 10.00am to 10.00pm

Not sure where to find us? Let the Store Locator show you the way!